"A Rand Corporation research study."

Bibliography: p. 281-286

The life cycle of bureaus -- What are bureaus, and who are bureaucrats? -- Why bureaus are necessary -- Relating bureaus to their environment -- Internal characteristics common to all bureaus -- Limitations and biases common to all officials -- Officials' milieu, motives, and goals -- How specific types of officials behave -- Communications in bureaus -- The basic nature of control problems in bureaus -- Control processes and devices -- The rigidity cycle -- The basic dynamics of search and change -- Search problems in bureaus -- The processes of change -- Bureau territioriality -- Goal consensus, recruitment, and indoctrination -- Bureaucratic ideologies -- How ignorance affects the government budgeting process -- Increasing bureaucratization, social efficiency, and individual freedom -- A summary of hypotheses

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